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Locked

‎04-05-2020 09:32 AM

HP Recommended
Product: Pavilion 21
Operating System: Microsoft Windows 10 (64-bit)

I forgot the login password on my desktop (Pavilion 21 touch screen). The password recovery through Windows did not work either. Solutions?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2020 05:23 PM

HP Recommended

@Andre992020 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-05-2020 05:23 PM

HP Recommended

@Andre992020 

Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
Goto this page https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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