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AD39
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Message 1 of 2
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Forgot password and don’t have reset disk. How do I retrieve my password?

HP Recommended
HP omen desktop 870-244

Hello!  I was so upset with my son that I entered a password so he would not use the computer. Now I can not remember the password and can not locate the disk to reset the password.  What can I do?  My son does not want to reset because he says he will lose all of his games.    Any suggestions?

1 REPLY 1
Prométhée
Level 16
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Message 2 of 2
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HP Recommended

Hello
All we can tell you here is to try what is indicated.

Change or Reset the Computer Password (Windows 10)

If nothing is possible the only option is hp recovery.
Otherwise, ask a computer professional, but it can cost you

 


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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
Desktop-Knowledge-Base





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