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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Forgotten password
Create an account on the HP Community to personalize your profile and ask a question
03-02-2024 04:36 PM
I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.
Therefor, according to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Sorry -- we are unable to assist you with that.
I am a volunteer and I do not work for, nor represent, HP
03-04-2024 06:28 AM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,