Freezing on Omen screen at start up

[AskiaMansa]

My PC has been freezing at the HP Omen loading screen any time it's turned on. A strange work around I found out was to press f11 on startup then go into the UEFI settings. From there if I run a quick system scan then exit the UEFI menu it would load up and work until it was turned off. Now that doesn't seem to be working anymore either. It just swaps between the normal startup to repair startup until it freezes on one of these again.

[Kuroi_Kenshi]

Hi @AskiaMansa,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Perform Hard Reset

1. Power off your computer completely.
2. Disconnect all external devices (USB drives, printers, etc.).
3. Unplug the power cable.
4. Press and hold the power button for about 15 seconds to drain residual power.
5. Reconnect the power cable and power on the computer.

Access Advanced Startup Options

1. Press F11 repeatedly at startup to access the System Recovery option.
2. Once in recovery mode, select Advanced options.
3. From Advanced options, try to boot into Safe Mode.

Use System Restore

1. While in Advanced options, select System Restore.
2. Restore your system to a previous point where it was working fine.

Run Diagnostics

1. Press F2 during startup to access the HP PC Hardware Diagnostics.
2. Select System Tests and run extensive tests to check for hardware issues.

Check BIOS/UEFI Settings

1. Press F10 at startup to enter the BIOS/UEFI settings.
2. Look for any settings related to the boot sequence and ensure your system drive is set to boot first.
3. Load Default Settings in BIOS and save changes.

Update or Reinstall Drivers

• Boot into Safe Mode.
• Use Device Manager to check for drivers related to storage and display.
• Update or reinstall these drivers.

Repair Windows

1. Boot from a Windows 10 installation USB or DVD.
2. Choose Repair your computer.
3. Follow the prompts to repair the Windows installation.

Reset PC

If none of the above steps works:

1. Boot from a Windows 10 installation USB or DVD.
2. Choose Reset this PC and follow the instructions to reset your computer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,