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HD Failure ID

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Microsoft Windows 10 (64-bit)

Every so often (sometimes more than once a day, sometimes not for several days) my PC resets and then gives the error that there is no boot device present. If I turn off the PC and wait 10-15 seconds to turn it back on, it boots fine.


I ran HP PC Hardware Diagnostic and the Long Drive Self-Test.


The test failed and ended with the following Failure ID = 9GADUF-00096R-WPTX0J-61DG03. What does it mean and what do I need to do?

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It means that your disk-drive is in "imminent failure" status, and must be replaced.


While the disk-drive still has some "life":


1. purchase a brand-new Seagate disk-drive, of the same physical dimensions as your current disk-drive;

2. connect it as a "secondary" disk-drive,

3. download the free SEATOOLS software from

4. install it,

5. run its "disk-cloning" feature to copy, block-for-block, from "old" to "new" disk-drive,

If a few blocks cannot be copied, then 99.9999 % of the blocks have been copied, and the few "missing" blocks may be "non-critical",

6. shutdown

7. remove your disk-drive

8. connect the new disk-drive

9. reboot -- you will find that all your personal files, and installed programs, have been copied.


Note: in #1, above, you could purchase a Western Digital disk-drive, if you then, in #3, download "Acronis WD Edition" from  and use that "disk-cloning" software

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To do this I (you) need Disc Wizard from Seagate and not SeaTools.


For those who might have the same problem, Disc Wizard wouldn't run successfully from Windows. I had to load it to a USB, boot from that and then run the Disc Wizard.

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