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‎10-14-2024 04:29 PM

HP Recommended
Product: HP 260 G2 TPC-1019-DM i5 6200
Operating System: Microsoft Windows 10 (64-bit)

HP 260 G2 TPC-1019-DM i5 6200, Bought this computer used, up graded the BIOS to the last known BIOS and it still will not recognize the Sata drive, replaced the Sata connector/ribbon cable, bought a HP 265 GB drive and it still does not recognize the drive." it will boot off a USB drive if configured to do so" Any ideas? Bad Sata drive interface chip and if so what chip is it to replace it.

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2 REPLIES 2

‎10-14-2024 05:37 PM - edited ‎10-14-2024 05:38 PM

HP Recommended

Use the cloud recovery client to do the install.  There are drivers that you need and they are in the cloud recovey

https://support.hp.com/us-en/drivers/hp-260-g2-desktop-mini-pc/10049306

 

select window 10 and click on "Open all" and scroll to the bottom

download the  sp142993 client.

You will need a 32gb flash

 

let me know how it goes and if you want to do an in-place upgrade to windows 11.

 

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‎10-22-2024 01:06 PM

HP Recommended

Thank you for the link. Been there updated the BIOS. Bios does not recognize the that a drive is connected except a USB drive, it does not see a SATA drive. Any more thoughts???

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