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‎01-21-2019 09:15 AM

HP Recommended
Product: HPE 500f
Operating System: Microsoft Windows 10 (64-bit)

Working ok.   During last week, after inactive period would not wake up.   Power button orange.   Power supply light green steady.   Tried unplugging for 20 seconds.  Plugged in, button white, pushed button, booted.    This happened several times until today when power button was orange.   I unplugged, until solid green power suppy light went off.  Now nothing, will not boot after unplugging.   When plug in ... no switch light, power supply light solid green.   Motherborad light green.   No fan noise, just dean and will not powere up.    I suspect the power supply.   How do I diagnose and fix?

KC
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2019 04:50 PM

HP Recommended

I did not get any replies.   Did more research online.  Removed the old one.  Decided to buy a refurbished replacement, a bestec atx0300d5wc rev b.   Ordered, should arrive 1/25.    Will post follow up.

KC

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2 REPLIES 2

‎01-21-2019 09:21 AM

HP Recommended

Also ... inside is clean not dusty, I clean ever other month.   A related issue ... when spinning up .. it is noisy until runs for a while.   About the time it loads all software is ok.  When it does power up, and load, no other issues.

KC
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‎01-21-2019 04:50 PM

HP Recommended

I did not get any replies.   Did more research online.  Removed the old one.  Decided to buy a refurbished replacement, a bestec atx0300d5wc rev b.   Ordered, should arrive 1/25.    Will post follow up.

KC
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