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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: HP AIO does not boot past the HP logo!

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12-27-2020 04:38 AM
OK. I await a good outcome.
I'm not an HP employee.
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12-28-2020 04:28 AM
@Eve14 you really should start a new thread, as your problem needs further attention and could be entirely different solutions than this thread is addressing.
BTW: that could mean that the hard drive has failed but do the diagnostics tests and then come back with the results on a new thread.
To run the Diagnostics routine, start tapping the Esc key and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
I'm not an HP employee.
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12-28-2020 06:47 AM
Hello @TheOldMan,
I am now making this reply from the newly installed Windows on the new SSD Drive. 🙂
Right from first time, it never stopped at the HP logo.
Also, I saw that there were some HP updates (Saw messages below the HP logo) after I installed this device for the first time. I can access my HDD without any issues.
Thanks for the support. 🙂
Anand.
12-28-2020 09:41 AM
Great news!! glad it is now working.
Happy New Year
I'm not an HP employee.
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