HP All-in-One - 20-c434 with corrupt BIOS

[DVDDude2020]

Hi, I have a HP 20-c434 all-in-one computer with a corrupt BIOS.  I have created a bootable USB stick with the latest BIOS.  I plug this into the computer and then power it on.  I press the Windows + V or the Windows + B keys but nothing is happening except deafening beeping sounds. It says to insert the USB stick and re-boot the PC but the same screen comes up.  

I can see the USB stick flashing some some it seems like it's reading it but not sure what else to try.  Any help is appreciated!  

Thanks.

Todd

[itsmyname]

@DVDDude2020 -- can you copy the ".bin" and the ".sig" files into the root-folder of the USB memory-stick, and try again?  Can you try using a different USB socket?

If you have other USB devices connected to your computer, disconnect them, leaving only the keyboard & the USB memory-stick connected.

[DVDDude2020]

Hi, thanks for the reply.  It looks like there are 3 folders on the flash drive.   I did copy the .bin and .sig files over but I wasn't sure which folder I needed to copy them from.  The two I copied over didn't seem to make a difference.  

When I power on the computer is there a key combination I need to press  to start the BIOS upgrade?  As of now it's still just making loud beeps.  

Thanks for the help!  

[itsmyname]

@DVDDude2020 -- please look at: Bios recovery - HP Support Community - 6654983

This seems to document how to "recover" your BIOS.

[DVDDude2020]

Thanks for your reply!  Just to answer your questions....  

I have been experiencing this problem for the last week or so.  

The troubleshooting I have done is to create a bootable BIOS USB stick and my system also tried the automatic BIOS recovery but not having much luck.   The main issue is no matter what keys I press it starts in with this deafening beeping noise.  I have pressed the Windows + B and Windows + V keys.  The ESC keys and F2 and F12 keys.  It doesn't want to respond to anything so far. This is a friend of mine's system actually and I'm wondering if it did a BIOS update and he interrupted it possibly.  It acts like the keyboard isn't responding when I press the power button either. 

The product number of my system is:  5QA37AA#ABA

Any help is appreciated.  

Thanks! 

Todd

[DVDDude2020]

Anyone happen to know how I can update the BIOS on my system?  Details are above.  

Thanks!  

[itsmyname]

@DVDDude2020 -- Anyone happen to know how I can update the BIOS on my system? 

Since nobody in this discussion forum has responded within the last 6 days, I think that has become time for you to find a local owner/operator computer store, and to pay them for help.

But, is there a pattern to the "beeps", e.g., "beep-beep-beep-pause-beep" that repeats?

You may have some other problem -- not related to your BIOS -- or your problem might not be a BIOS problem at all.

[DVDDude2020]

I actually run a repair shop and I have fixed these before.  I created the bootable USB stick and put the .BIN and .SIG files onto the root directory.  When I power the all-in-one on I can tell it's looking on the USB stick but then the loud beeps start.  I tried the Windows + B and Windows + V.  Also the ESC key and F2.  

The message says to insert a USB stick and to re-boot the computer so it can update.  Thanks for the help!

Todd

[itsmyname]

@DVDDude2020 -- is the USB memory-stick formatted as FAT or FAT32 or HPFS ?

Those "beeps" after reading the USB memory-stick might be an indication of some other failure, e.g., bad RAM or video-card not completely "seated" in its slot. Can you try with just one memory-stick connected?

Can you try using a different video-card?

Is there a pattern to those "beeps"?

[DVDDude2020]

Thanks for the reply.  It should be formatted with fat32.  The system was running fine the day before so not sure what happened, if my customer might have interrupted a BIOS update or something. 

Not sure how to try a different video card when it's an All-In-One system?  It does clearly state that the BIOS is corrupt and needs to be updated.  

Thanks.