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‎06-21-2019 01:58 PM

HP Recommended
Product: HP ENVY BEATS ALL in ONE PC
Operating System: Microsoft Windows 10 (64-bit)

I have a computer that it doesn't let me to login. is asking me for a username and password but nothing works. I tried the forgot password screen and it does nothing. I trued recovery options and nothing happens. I think it got hacked or something. It doesn't let me choose the wifi when clicking on the network icon. It only shows the airplane mode off but nothing else.

 

I tried resetting, restore and nothing.

 

Please help.

 

Thanks,

Cesar

 

 

 

1 REPLY 1

‎06-21-2019 07:46 PM

HP Recommended

Hi,

 

This forum does not support Windows password recovery hacks.

 

Regards

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