HP Envy 750 updating for 24 hrs

jelly13 · ‎10-04-2021

Went into some update 24 hrs ago. All I see is HP at top of monitors and circling update dots on bottom of monitor.

Is HP doing some update, how long should it take with 5 to 20 MB connection?

Prométhée · ‎10-04-2021

hi

Introduction date

14-Aug-2015

you could get updates from hp support assistant ...
but there from what you describe it would be more a microsoft update, not HP
you say the update was done 24 hours ago, so it was?
And then the computer had restarted, was it working?
"Is HP doing some update, how long should it take with 5 to 20 MB connection?"
I doubt that is the case, but anyway we could not know, we must know what is downloaded ..
A 100 mb file would download much faster than a 16 gb ...

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

jelly13 · ‎10-04-2021

Some update started some 27 hours ago and is still going....the screen just has HP at tip and dots circling around.

At no point have I seen and update percentage showing or that anything completed...again, I just have seen from thr start and still now the HP and the circling dots.

Create an account on the HP Community to personalize your profile and ask a question