you could get updates from hp support assistant ... but there from what you describe it would be more a microsoft update, not HP you say the update was done 24 hours ago, so it was? And then the computer had restarted, was it working? "Is HP doing some update, how long should it take with 5 to 20 MB connection?" I doubt that is the case, but anyway we could not know, we must know what is downloaded .. A 100 mb file would download much faster than a 16 gb ...
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