HP Envy desktop PC TE01 crashes randomly with crackling/static on display screen

[Joesullstow]

I have an HP Envy desktop TE01-100i, purchased in February 2022, that works well most of the time, but sometimes when

I come back to it after leaving it running, it has crashed.  The screen is dark, but when I move the mouse or strike a key to

bring it back to life, the display screen contains only static and there is a crackling noise.  It may go on to cycle between a

dark screen and the static/crackling.  The only remedy is to power off, wait a while, then reboot.  This usually works, though

it may take two tries.  This scenario occurs infrequently -- sometimes weeks between incidents -- but recently it was only

two days.  It has never crashed while in use, but the pattern is unsettling.  I keep Win 11 (Home) updated automatically.

Networking is wired, and there are several devices (CD/DVD read/write drive, external hard disk drive and Fujitsu scanner)

connected to the USB ports.

[Echo_Lake]

@Joesullstow

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant:  

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To open HP Support Assistant, double-click the HP Support Assistant icon .
2. Click My devices in the top menu, and then click Updates in the My PC.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

And, also run BIOS Update from the link: https://support.hp.com/in-en/document/c00042629
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.