• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-16-2024 01:56 PM

HP Recommended
Product: HP ENVY Desktop - 795-0010

I have the HP Envy 795-0010 desktop computer. I was trying to edit a photo and all of a sudden the screen started to flicker really fast. 
I tried to escape and it did not work. 
I finally had to unplug the tower and when I plugged it back in the power lite was blinking and the tower was beeping. 
I’ve unplugged again and re plugged and still same issue. My screen shows nothing. 

Category:
1 REPLY 1

‎10-18-2024 07:51 PM

HP Recommended

Possibly the monitor went out.  can you try the monitor on another PC, xbox, tv or set?

 

Try hard reset on the PC

On a desktop system, unplug computer.
If the power cord has a transformer (wall wart) unplug from the computer.
Press the power button 2-3 times to discharge residual electricity.



Plug back in then ---


  • Turn on the computer by holding the power button down for 20 full seconds then release.
  • Press the Power button one more time (if necessary) to start the computer.
  • Tap the ESC key about once a second after you see the LEDs on the keyboard flash.
  • Press F2 to run diagnostics: (v) 2.6 or later is recommended.

 

connect to TV if you think monitor is bad.

 

Beep codes and reset instructions
Click here for AIO or desktop codes

Let me know what happens.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.