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02-20-2020 07:47 AM
Was asked bios password then trying to install HP Firmware Pack (Q70) from HP Support Assistant, where do I find the bios password?
Solved! Go to Solution.
02-20-2020 08:11 AM - edited 02-20-2020 08:12 AM
What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.
As far as the BIOS password is concerned, only you can know it.
In case of need, do not hesitate to contact us.
02-20-2020 08:23 AM - edited 02-20-2020 08:25 AM
In this case, it is possible that the company administrator may have implemented a BIOS password, so please check with him/her if he/she knows the BIOS password. If not, it is possible that the former employee may have implemented the BIOS password.
Unfortunately, the HP support community does not allow us to help you with your BIOS password. The only solution is to contact HP and, if necessary, contact them several times to complete your case.
Rules of Participation No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
I recommend that you get on Contact HP from your country or region.
The only solution HP will propose is to replace the system board to solve the BIOS password problem requested at computer startup.
For more information, please go to Forgotten or Lost BIOS Password.
Please do not hesitate to contact us in case of need.
02-20-2020 08:31 AM
Thanks for your return,
I welcome you to the English HP community support.
Do not hesitate to contact us in case of need.