HP OMEN Desktop won't turn on

[Miamiman13]

Hi, I tried to boot up my desktop but to no avail. It seemed to get stuck during a shut down and I've been able to boot it back up since. 

Basically the HP Omen screen flashes on and then it goes to a black screen forever with the circular loading wheel going. 

I tried to rollback the bios update and it did so successfully but same problem. The harddrive works too. 

Not sure what the next step is. Trying to avoid having to do a factory reset but it might be the only thing left to do. 

[Max3Aj · Accepted solution]

@Miamiman13, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds like you're dealing with a frustrating issue where your HP laptop powers on but gets stuck during the boot process, likely before or during Windows initialization. Here’s a structured approach to troubleshoot and potentially resolve the problem before considering a full factory reset:

🔧 STEP-BY-STEP FIX OPTIONS

Check Fast Boot / BIOS Settings

Since you recently updated or rolled back the BIOS:

• Restart your PC and enter the BIOS by pressing F10 during the HP splash screen.
• Disable Fast Boot or any special boot optimizations.
• Ensure the boot drive is correctly detected and set as the primary option in the Boot Order.

Boot into Safe Mode

Try forcing Windows to boot into Safe Mode:

• Turn on the PC and force shut down (hold the power button) during the loading screen. Repeat this process three times.
• On the fourth boot, you should see “Preparing Automatic Repair.”
• Navigate to:
  • Advanced Options → Troubleshoot → Advanced Options → Startup Settings → Restart
• Press 4 or F4 for Safe Mode (or 5 for Safe Mode with Networking).

If Safe Mode works:

• This indicates that your system files are mostly intact. You can then try System Restore or uninstall any recent Windows updates or drivers.

Run Startup Repair

From the same recovery screen:

• Go to Advanced Options → Troubleshoot → Advanced Options → Startup Repair.
• Allow Windows to attempt to fix the boot issue.

Command Line Repair (from Recovery Environment)

If the previous steps don’t help:

• Boot into the Recovery Command Prompt:
  • Navigate to Advanced Options → Command Prompt.
• Run the following commands one by one:

bootrec /fixmbr
bootrec /fixboot 
bootrec /scanos 
bootrec /rebuildbcd 
sfc /scannow 
chkdsk C: /f /r

Replace C: with your Windows drive letter if it’s different.

System Restore

If you had Restore Points enabled:

• Go to Advanced Options → System Restore.
• Choose a restore point from before the issue began.

Last Resort: Repair Install (without full reset)

If you want to avoid a factory reset:

• Create a Windows 11 bootable USB using the Microsoft Media Creation Tool.
• Boot from the USB and select “Repair your computer,” not “Install now.”
• You can perform a repair install that keeps your files, apps, and settings.

❗ If None of That Works...

If none of the above steps resolve the issue, a factory reset or a clean Windows reinstall may be necessary.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Miamiman13]

Wow. So I unplugged it for a bit and then i did the power on and force turn off (4x) route. For some reason at a certain point it just booted correctly and "finished its update" , which i didn't even know it was updating. 

Thank you! Not sure what the actual underlying issue was so its possible that it occurs again but its working now! thank you!