Create an account on the HP Community to personalize your profile and ask a question
09-13-2021 02:07 AM
Product: Pavilion AA-In-One
Operating System: Microsoft Windows 10 (64-bit)
I powered down and disconnected the system for about a week to redecorate the room.
When I plugged it back, it wouldn't power up.
The wall socket is live - tested with a desktop lamp.
Check and swapped the fuse in the plug - fine.
Noticed that the power adapter feels cool to touch even when plugged in for over 3 days.
I haven't got a spare power adapter for this unit.
1 REPLY 1
09-15-2021 10:01 AM
Unless you have access to a Multimeter, you won't be able to test the power adapter -- and without that working, you're not going to be able to run diagnostics to hunt down hardware problems.
You will probably have to take this into a PC repair place to see if they can test the adapter and provide you another one to get your PC running.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community