cancel
Showing results for 
Search instead for 
Did you mean: 
Idris4
New member
1 0 0 0
Message 1 of 2
255
Flag Post

HP Pavilion All-In-One not powering up.

HP Recommended
Pavilion AA-In-One
Microsoft Windows 10 (64-bit)

I powered down and disconnected the system for about a week to redecorate the room.

 

When I plugged it back, it wouldn't power up.

The wall socket is live - tested with a desktop lamp.

Check and swapped the fuse in the plug - fine.

Noticed that the power adapter feels cool to touch even when plugged in for over 3 days.

 

I haven't got a spare power adapter for this unit.

1 REPLY 1
WAWood
Level 16
Level 16
33,786 32,908 3,069 7,570
Message 2 of 2
Flag Post
HP Recommended

@Idris4 

Unless you have access to a Multimeter, you won't be able to test the power adapter -- and without that working, you're not going to be able to run diagnostics to hunt down hardware problems.

 

You will probably have to take this into a PC repair place to see if they can test the adapter and provide you another one to get your PC running.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation