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12-15-2020 12:38 PM
I’m trying to completely reset my Pavilion Desktop in order to sell it to a friend, and for the past couple of hours it has been in a constant loop of flashing the HP loading screen and then the display shutting off. I’ve tried resetting it multiple times and it just does the same thing. What can I do to fix this?
12-28-2020 03:36 PM
I reviewed your post and I understand that you want to reinstall the operating system on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and perform a cloud recovery and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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