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HP Recommended
Pavilion Gaming Desktop
Microsoft Windows 10 (64-bit)

I’m trying to completely reset my Pavilion Desktop in order to sell it to a friend, and for the past couple of hours it has been in a constant loop of flashing the HP loading screen and then the display shutting off. I’ve tried resetting it multiple times and it just does the same thing. What can I do to fix this?

1 REPLY 1
HP Recommended

@connorjackson

 

I reviewed your post and I understand that you want to reinstall the operating system on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and perform a cloud recovery and check if it helps.

 

https://support.hp.com/in-en/document/c06162205

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.