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‎06-24-2017 03:28 PM

HP Recommended

Hello

 

Sorry for bother you but I just bought an HP eliteone 800 G2 and I can not install the OS is saying "BootDevice not found"

I tried all the posibilities,boot devices and some times he is put me in System checks.

Please can someone knows what I can do?

 

 

thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-24-2017 04:44 PM

HP Recommended

Hi:

 

If the PC originally came with W10 and you can't get W10 to boot up, you can make your own plain W10 installation media to reinstall W10.

 

Use the media creation tool at the link below to create either a bootable USB flash drive or DVD.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software should work with the W10 product key in the BIOS if the PC came with W10 from the factory.

 

After W10 has been reinstalled, go to your PC's support and driver page to install the drivers and available software you need.

 

https://support.hp.com/us-en/drivers/selfservice/hp-eliteone-800-g2-23-inch-touch-all-in-one-pc/7633...

View solution in original post

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1 REPLY 1

‎06-24-2017 04:44 PM

HP Recommended

Hi:

 

If the PC originally came with W10 and you can't get W10 to boot up, you can make your own plain W10 installation media to reinstall W10.

 

Use the media creation tool at the link below to create either a bootable USB flash drive or DVD.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software should work with the W10 product key in the BIOS if the PC came with W10 from the factory.

 

After W10 has been reinstalled, go to your PC's support and driver page to install the drivers and available software you need.

 

https://support.hp.com/us-en/drivers/selfservice/hp-eliteone-800-g2-23-inch-touch-all-in-one-pc/7633...

Was this reply helpful? Yes No
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