04-13-2022 03:33 AM - last edited on 04-13-2022 07:37 AM by Ric_ob
My touchsmart 600-1205uk AIO keeps turning off randomly and sometimes won't respond if I try to restart from the power button. At first it was intermittent but now is frequent, sometimes shutting down 5 times in a day.
The fan blows cold air and vents are not clogged. All hardware installations passed the diagnostic test.
Light on power cable brick stays on each time so I can assume cable isn't the problem. Could it be a software issue as it is currently running on WIN 10 with upgraded 8Gb RAM? Event viewer, if of any help, gives error 10010 which is MS Win DCOM classic error.
I do need some technical expertise to diagnose the issue myself but I learn very quickly.
Any help please? Thanks
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