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‎12-17-2020 12:44 PM

HP Recommended
Product: HP Pavillion 690-0000a
Operating System: Microsoft Windows 10 (32-bit)

When I ran the suggested HP Update it changed th BIOS on my pc and I did not realize, nor did I see a warning thay my logon info would be wiped out. I had been using a PIN and did not have a password designated so now I have no way to login to my pc. 

1 REPLY 1

‎12-17-2020 01:40 PM

HP Recommended

You should still be able to log into Windows 10 with your Microsoft account.

 

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