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‎05-21-2020 02:55 PM

HP Recommended
Product: TouchSmart 600 PC
Operating System: Microsoft Windows Vista

Bonjour,

Panique a bord, impossible de redemarrer mon PC TouchSmart, l'ecran noir annonce un "echec de disque dur imminent"et me conseille de sauvegarder et remplacer mon disque dur. Mais comment puis-je sauvegarder mon disque dur si je n'arrive pas a redemarrer l'ordinateur ?

Sluggy1_0-1590094213763.png

J'ai essaye de le re-booter (Clt+Alt+Supp) mais je reviens a la case de depart ou apres une longue phase de reparation automatique, je vois le message suivant:

Sluggy1_1-1590094431715.png

Et quand j'appuie sur une touche, le meme message se repete sans fin.

 

Help, please !!!

 

1 REPLY 1

‎05-24-2020 03:19 PM

HP Recommended


Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.

Spanish: HP Comunidad
Portuguese: HP Comunidade
Chinese: HP 社区

Thank you for your understanding

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