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‎11-13-2022 03:45 PM

HP Recommended
Product: Viscus Gaming Laptop
Operating System: Microsoft Windows 11

Hard Drive Failure 

 

ID: 

USDVAO-BSHB9V-MFPXOJ-60B003

 

Laptop was fine but upon checking it, it said the hard drive failed. Ran the diagnostics and got this failure ID. Would like to know what this means.

Category:
1 REPLY 1

‎11-13-2022 04:18 PM

HP Recommended

@sprite01 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. Please use Cloud Recovery tool


                     https://support.hp.com/us-en/document/c06162205

 

Regards.

BH
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