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SerpaHolman
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Message 1 of 2
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Hard Drive

HP Recommended
HP 15 TouchSmart

What can I do to fix my computer it is saying 

Hard Drive Failed MC7X3Q-7M1A6M-XD7WLJ-6OUGO3

 

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

 

 

 



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