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HP Recommended
HP Pavilion 500-125a Desktop PC

Hard Drive quick test -

Hard Drive SMART Check: Passed

Hard Drive Short DST check: Failed

Failure ID: PGFLH3-7B0BAL-9XPH61-60Q603

2 REPLIES 2
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
PGFLH3-7B0BAL-9XPH61-60Q603OK0000012/6/22303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Here is a video for how to remove the hard drive in for the HP 500 model series...

 

Replace the Hard Drive | HP Pavilion 500-200 Desktop PCs | HP - YouTube

 

The product specs for your PC indicate that it originally came with Windows 8.

 

If you let me know what operating system you had installed at the time of the disk failure, I will give you a way to either reinstall W8.1 or W10 for free on the new drive.

HP Recommended

hi

 

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

or windows 8

https://www.microsoft.com/fr-fr/software-download/windows8ISO

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

HP Pavilion 500-125a Desktop PC Product Specifications

  • Size: 3 TB
  • Interface: SATA
  • Rotational Speed: 7200 RPM

a sata ssd will give you a little more comfort

 

you can try crucial Mx500
scan may help

Welcome to Crucial USA

and slightly more efficient, Western Digital 1TB WD Blue 3D NAND Internal PC SSD (often more expensive)

SAMSUNG 870 EVO SATA SSD

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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