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05-31-2021 07:07 PM - edited 05-31-2021 07:13 PM

If the original HP Warranty is still valid, contact HP support to get them to replace the disk-drive.
If the warranty has expired, then any qualified computer technician can replace the disk-drive.
Then, see: https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/bd-p/OSandSW
for how to obtain a copy of Windows 10.
Install Windows from that copy.
06-01-2021 11:06 AM

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
You can try several things in order to try to recover your data,
You can try a bootable cd / dvd type live cd (linux)
https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/
you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!
https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance
Please remember to mark the answers this can help other users
was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it
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