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hp wave computer

Test hard drive DST Check failed with this code:  60CC84-8KDCJ7-9XPK7F-60S503

I figure it needs to be replaced sooner than later.

I did mange to reinstall windows and machine is operating for now but I'm assuming it will crash.

Even though it is W10  we plan to keep using it until since it has no sensitive info on it,

Will go with a SSD hard to improve it performance.

Thanks

1 REPLY 1
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@TobyKatey, Welcome to HP Support Community,

 

Thank you for posting your query regarding your HP Hard drive check has identified a critical failure; I’m here to help by guiding you through steps to resolve this issue

 

The test found a problem with your hard drive and it may need to be replaced. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

Next, I suggest you install the latest BIOS version on your PC and then run a test again. If the issue persists, then proceed with repair.

 

I hope this helps

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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