04-08-2020 02:01 PM
Turn system on. goes to login page. enter system PIN .... following comes up. Multiple logoff & restarts with same result. ???
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04-08-2020 03:10 PM
A check on this product (3LA71AA) shows it was introduced in in this region in September 2018
Yes, the product was marked for Obsolescence in late February 2019
Were I you, I would return the computer to Best Buy - it appears they did sell you an old computer.
If it was sealed-in-box and sold as "new", I would think the store would take it back.
If they won't take it back, maybe they will fix it for you.
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04-09-2020 02:03 AM
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