cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
183
Flag Post
HP Recommended

Solved!

Have system purchased Feb 2020 @ bestbuy. Warranty search states warranty expired Mar 2019??

HP Pavilion 590-p0053w
Microsoft Windows 10 (64-bit)

Turn system on. goes to login page. enter system PIN .... following comes up. Multiple logoff & restarts with same result. ???

 

20200408_134221.jpg

3 REPLIES 3
Highlighted
Level 15
Level 15
24,950 24,724 2,147 7,904
Message 2 of 4
169
Flag Post
HP Recommended

Solved!

Have system purchased Feb 2020 @ bestbuy. Warranty search states warranty expired Mar 2019??

@Floyds 

 

A check on this product (3LA71AAshows it was introduced in in this region in September 2018

 

Yes, the product was marked for Obsolescence  in late February 2019

 

Were I you, I would return the computer to Best Buy - it appears they did sell you an old computer.

If it was sealed-in-box and sold as "new", I would think the store would take it back.

If they won't take it back, maybe they will fix it for you.

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion 590-p0053w

OR

Open Support Home

Enter the name of your device

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

 

 

Kind Regards,
Dragon-Fur
Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
162
Flag Post
HP Recommended

Solved!

Have system purchased Feb 2020 @ bestbuy. Warranty search states warranty expired Mar 2019??

Thank you for the info! I will follow up on this. 👍

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
12,968 12,970 1,252 1,460
Message 4 of 4
119
Flag Post
HP Recommended

Solved!

Have system purchased Feb 2020 @ bestbuy. Warranty search states warranty expired Mar 2019??

Hi @Floyds

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation