• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended

THANK YOU VERY MUCH FOR YOUR HELP !!!

Eventually changing the battery solved the problem.
THANK YOU SO MUCH FOR YOUR HELP !!!

GOD BLESS YOU!!!
1, What other cases indicate the need to replace the battery?
2, How can I know the battery voltage without opening the computer cover?
3, What is the battery voltage range?
4, In what cases is the BIOS reset to default and how is it done? Can I ask you to attach the text of sequential actions, video?
5, In what cases is the BIOS reset to factory settings and how is it done? Can I ask you to attach the text of sequential actions, attach a video for this case?
I am attaching a screenshot of my bios.

 

 

IMG_3754.JPG

HP Recommended

Eventually changing the battery solved the problem.

THANK YOU SO MUCH FOR YOUR HELP !!!

1, What other cases indicate the need to replace the battery?

2, How can I know the battery voltage without opening the computer cover?

3, What is the battery voltage range?

4, In what cases is the BIOS reset to default and how is it done? Can I ask you to attach the text of sequential actions, video?

5, In what cases is the BIOS reset to factory settings and how is it done? Can I ask you to attach the text of sequential actions, attach a video for this case?

I am attaching a screenshot of my bios.

 

IMG_3754.JPG

THANK YOU SO MUCH FOR YOUR HELP !!!

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.