-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- How do i get support?
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
06-11-2021 11:17 AM
HP Recommended
Product: HP ProDesk 400 G5 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)
Warranty check says 11 months remaining. Clicking contact us gets "We are unable to determine your warranty status for the product and serial number provided. Please verify the numbers provided or try again later." It's now "later" and still the same thing.
1 REPLY 1
06-11-2021 12:03 PM
HP Recommended
I finally found a phone number and got some help.
The warranty is fine, it says 11 months and this was confirmed when I finally got some technical support. A warranty dispute wouldn't have been appropriate, because it said the warranty was still valid, but then couldn't find the details when trying to show contact information.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.