• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP ProDesk 400 G3 SFF Business PC
Microsoft Windows 10 (64-bit)

Hi all,

 

I have an issue with a HP Prodesk 400 G3. Everytime i power on the device, i get 2 major beeps(red led) followed by 2 minor beeps(white led).

 

What i found on the web: https://support.hp.com/gb-en/document/bph07107

 

Steps i've tryied:

-Reset ram and clean ram slot

-Test device with a working ram

-Disconnect all attached devices

-Reset cmos battery

-Attempt sure start recovery

 

After 4 hours searching for a solution, i couldn't find any solution for my issue.

Can anyone here please help me fix my issue.

 

Cheers

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Romarley 

The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.

You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.

 

For repair estimates, you would need to contact an HP Repair or Service Center.


If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@Romarley 

The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.

You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.

 

For repair estimates, you would need to contact an HP Repair or Service Center.


If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

@WAWood

I live in Vanuatu, no HP service/repair center here...

Thank you for your help, seems like i have to get a new PC...

 

Cheers

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.