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- HP Community
- Desktops
- Desktop Boot and Lockup
- How to fix 2 major beeps followed by 2 minor beeps

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03-31-2019 07:52 PM
Hi all,
I have an issue with a HP Prodesk 400 G3. Everytime i power on the device, i get 2 major beeps(red led) followed by 2 minor beeps(white led).
What i found on the web: https://support.hp.com/gb-en/document/bph07107
Steps i've tryied:
-Reset ram and clean ram slot
-Test device with a working ram
-Disconnect all attached devices
-Reset cmos battery
-Attempt sure start recovery
After 4 hours searching for a solution, i couldn't find any solution for my issue.
Can anyone here please help me fix my issue.
Cheers
Solved! Go to Solution.
Accepted Solutions
04-02-2019 07:52 AM
The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.
You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.
For repair estimates, you would need to contact an HP Repair or Service Center.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck
I am a volunteer and I do not work for, nor represent, HP
04-02-2019 07:52 AM
The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.
You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.
For repair estimates, you would need to contact an HP Repair or Service Center.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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