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Romarley
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Solved!

How to fix 2 major beeps followed by 2 minor beeps

HP Recommended
HP ProDesk 400 G3 SFF Business PC
Microsoft Windows 10 (64-bit)

Hi all,

 

I have an issue with a HP Prodesk 400 G3. Everytime i power on the device, i get 2 major beeps(red led) followed by 2 minor beeps(white led).

 

What i found on the web: https://support.hp.com/gb-en/document/bph07107

 

Steps i've tryied:

-Reset ram and clean ram slot

-Test device with a working ram

-Disconnect all attached devices

-Reset cmos battery

-Attempt sure start recovery

 

After 4 hours searching for a solution, i couldn't find any solution for my issue.

Can anyone here please help me fix my issue.

 

Cheers

 

1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
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Message 2 of 3
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HP Recommended

@Romarley 

The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.

You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.

 

For repair estimates, you would need to contact an HP Repair or Service Center.


If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 3
Flag Post
HP Recommended

@Romarley 

The beep code indicates a corrupted BIOS -- and that is a firmware problem that you generally can not fix on your own.

You would need to take or send this PC into an HP repair facility to have the BIOS chip replaced.

 

For repair estimates, you would need to contact an HP Repair or Service Center.


If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck



I am a volunteer and I do not work for, nor represent, HP
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Romarley
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@WAWood

I live in Vanuatu, no HP service/repair center here...

Thank you for your help, seems like i have to get a new PC...

 

Cheers

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