• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
HP Notebook - 15t-da200 CTO
Microsoft Windows 10 (64-bit)

 Hi

When i boot my laptop, there is an popup in a grey screen, headed "HP PC hardware diagnostics UEFI."

If i strike Esc key it asks for conformation and goes to OS booting..

But that grey screen is popping up every single time when i switch on my PC.

How to turn off that prompt.

4 REPLIES 4
HP Recommended

Possibly there is actually something wrong and that is why the diagnostics is being offered up

 

The following might be helpful

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/quot-HP-PC-Hardware-Diagnostics-UEFI-quot-upo....

 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

HP Recommended

hi

sorry but from what can be seen here, you have already opened a thread with this same problem
it seems that you have solved this ...

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/quot-HP-PC-Hardware-Diagnostics-UEFI-quot-ope...

so we can assume that if it comes back, you have already restarted all the tests?

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

I tried boot and disabled App Readiness but both didn't work.

Tried to  install HP Image Enhancement for System using the link you have given but not working. when I'm installing the below popup is coming.

Screenshot (1).png

HP Recommended

Thank you for reading the prev thread. 

when that problem comes earlier, I have tried many things, but nothing worked out. Finally i have joined in insider program and installed a beta version of windows 11. With that The problem sorted out. Recently in Oct 16th i have installed the new build of beta version, then the problem started again. 

Then i have restored prev version of beta build, Windows 11, 10 versions reinstallations but nothing worked out. So this time i wanted to disable the Hardware diagnostics completely.

 

Thanks & regards

Bhargav

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.