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‎10-22-2022 02:00 AM - edited ‎10-22-2022 02:00 AM

HP Recommended
Product: HP Notebook - 15t-da200 CTO
Operating System: Microsoft Windows 10 (64-bit)

 Hi

When i boot my laptop, there is an popup in a grey screen, headed "HP PC hardware diagnostics UEFI."

If i strike Esc key it asks for conformation and goes to OS booting..

But that grey screen is popping up every single time when i switch on my PC.

How to turn off that prompt.

4 REPLIES 4

‎10-22-2022 02:43 AM

HP Recommended

Possibly there is actually something wrong and that is why the diagnostics is being offered up

 

The following might be helpful

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/quot-HP-PC-Hardware-Diagnostics-UEFI-quot-upo....

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
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‎10-22-2022 03:07 AM

HP Recommended

hi

sorry but from what can be seen here, you have already opened a thread with this same problem
it seems that you have solved this ...

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/quot-HP-PC-Hardware-Diagnostics-UEFI-quot-ope...

so we can assume that if it comes back, you have already restarted all the tests?

 

 

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‎10-22-2022 04:02 AM

HP Recommended

I tried boot and disabled App Readiness but both didn't work.

Tried to  install HP Image Enhancement for System using the link you have given but not working. when I'm installing the below popup is coming.

Screenshot (1).png

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‎10-22-2022 04:13 AM

HP Recommended

Thank you for reading the prev thread. 

when that problem comes earlier, I have tried many things, but nothing worked out. Finally i have joined in insider program and installed a beta version of windows 11. With that The problem sorted out. Recently in Oct 16th i have installed the new build of beta version, then the problem started again. 

Then i have restored prev version of beta build, Windows 11, 10 versions reinstallations but nothing worked out. So this time i wanted to disable the Hardware diagnostics completely.

 

Thanks & regards

Bhargav

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