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10-22-2024 06:25 PM
Saludos se me ha ido la luz y la pc se ha apagado, entonces cuando volvio y la prendí, fue a la pantalla de iniciar sesión normal, pero se trabo y mo funcionaba nada, asi que hice un reinicio y ahora se queda en el protected by hp sure start y no pasa de ahi, no se que hacer, no deja entrar a la bios ni nada, que puedo hacer en este caso
10-23-2024 08:25 AM
Hey @Wesley29!
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post were in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards