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Touch screen pavilion laptop is stuck toggling about every second between tablet mode and desktop mode. It won't respond to any screen clicks or keyboard prompts.
I've attempted a factory reset with the F11 key, but the Choose an option screen that is supposed to appear, doesn't.
@Lpuga, Welcome to the HP Support Community!
Let us try these steps:
Go to Settings > System > Tablet mode >
Under: When I sign in, select Use appropriate mode
Under: When this device automatically... select Always ask me before switching.
Solution 2 – Use Microsoft Sensor Diagnostics Tool to test your sensors
Solution 3: If the screen still does not rotate in tablet mode then please try the following steps:
Win + R -> type 'regedit' and hit Enter
Registry editor will open up.
Go to path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation. Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON.
Restart and check for the issue.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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