I Need help. I cannot boot up from usb and my computer says that the aCPI isnt working. Ja thanks

[ichstudytechKno]

I a trying to boot from my usb but after trying it I dont have proper acpi. I read that with my cpu and Ghz that you will be able to help. I have an intel core i7 4790 @ 3.60Ghz. I thinking someone can help me get my computerworking!

[A4Apollo]

Hi! @ichstudytechKno, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

Don't worry I'll try to help you out. Please answer a few questions below in order to assist you better.

Did you make any software or hardware changes on the PC?

Did you replace the hard drive on the PC?

Have you tried checking with a different USB device or a different USB port?

Are you using HP shipped recovery kit or did you create the recovery kit by yourself?

Let's continue with the troubleshooting steps below.

Try restoring the BIOS to default and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

Disable Secure Boot

Follow these steps to disable Secure Boot in the BIOS.

1. Turn off the computer.

2. Immediately press the Escape key repeatedly, about once every second, until the Startup Menu opens.

   Figure : Startup Menu

   

3. Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options, then press Enter.

   Figure : System Configuration menu

   

   Figure : Boot Options menu

   

4. Use the down arrow key to select Secure Boot, press the Enter key, then use the down arrow key to modify the setting to Disabled.

   Figure : Select Disabled

   

5. Press Enter to save the change.

6. Press F10 to select Save Changes and Exit, then press Enter to select Yes.

7. The Computer Setup Utility closes and the computer restarts. When the computer has restarted, the Operating System Boot Mode Change screen appears, prompting you to confirm the Boot Options change. Type the code shown on the screen, then press Enter to confirm the change and continue to Windows.

   Figure : Boot mode change message

   

8. Turn the computer off.

Refer this article to further troubleshoot unable to boot from a bootable USB/DVD. Click Here

Refer this article to know more information about performing a recovery on your PC. Click Here

Also, if you are using self-created recovery kit, the recovery kit might have gone faulty or the recovery process has not completed successfully.

So please contact HP and order a set of recovery kit and check if it helps. Click Here

Let me know if this works!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[ichstudytechKno]

I forgot my admin password. I purchased a password reset program. I use USB boot and a message with the bios update is not aCPI approved. I need a bios from HP. I have not changed hardware on my computer. I have not changed software. Iam very close to booting up from a USB. What can I do? I can choose to disable aCPI when my computer is updating drivers. If I press F7 it will disable to settings so I can use my USB.

[A4Apollo]

@ichstudytechKno, thanks for your quick response.

If you have forgotten the BIOS or admin password for the PC, you need to contact HP support for service options.

The system board has to be retatooted to update the system information back to the PC.

Please contact HP support using this link. Click Here

Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!