I have press the power button a lot of times and it showed the start up menu. How can I remove it?

[Rose_ann01]

Thank you 

[Irfan_06 · Accepted solution]

Hi @Rose_ann01,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your Laptop that is not booting up.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Take care and have a great day ahead!

Irwin6

HP Support

[Rose_ann01]

-HP 14-cf2000

-There is no error message

- Last year

- I disabled the secure boot

[Rose_ann01]

How can I remove this thing every time I open my laptop? I think this is the reason my laptop is not functioning well. 

[Raj2111]

Hi @Rose_ann01 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

You may press Entre to pass this screen,

Sometimes a stuck key on the keyboard (usually the "F2" or "Del" key) can cause the system to enter the BIOS setup. Make sure no keys are physically stuck down.

Check Boot Order:

• Enter the BIOS setup (usually by pressing F2, DEL, or ESC during startup).
• Navigate to the Boot menu and ensure your hard drive is set as the first boot device.

Reset Bois:

To reset the BIOS to default settings on an HP computer, follow these steps:

Turn Off Your Computer: Make sure your computer is completely shut down.

Enter BIOS Setup:

• Turn on your computer and immediately start pressing the F10 key repeatedly (or ESC and then F10 for some models) until the BIOS setup utility opens.

Navigate to Defaults:

• Once in the BIOS, use the arrow keys to navigate through the menu. Look for an option that says "Restore Defaults," "Load Setup Defaults," or "Reset to Default." This is usually found in the "File" menu or in a similar section.

Confirm the Reset:

• Select the option to restore or load defaults. You may need to confirm your choice.

Save and Exit:

• After restoring the defaults, find the option to "Save Changes and Exit." This is typically done by pressing F10 or selecting it from the menu.

Reboot: Your computer will restart with the default BIOS settings.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

[Rose_ann01]

-HP 14-cf2000 -There is no error message - Last year - I disabled the secure boot