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Locked

‎02-13-2020 08:12 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

I hear 3 long and 2 shirt beeps when I try to boot up and it just keeps repeating and does not start up. 

1 REPLY 1

‎02-13-2020 08:25 AM

HP Recommended

Hello, it is appears to be maybe a problem with your memory, or with your BIOS:

https://support.hp.com/ee-en/document/bph07107

 

Do you have make a BIOS update, or modify your memory?? The best option for beginning is remove your RAM, clean it and reinsert it module by module. 

 

If you need help for open your PC please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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