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08-17-2020 05:27 PM
Product: HP TouchSmart 310 PC
Operating System: Microsoft Windows 10 (64-bit)
I need to access the BIOS setup on my HP TouchSmart 310 PC but it is password protected and I don't have the password. I was told that i needed the smc.bin file to change he current password. Can you help.
OS Name Microsoft Windows 10 Home
Version 10.0.19041 Build 19041
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name RAMONTIRADO-HP
System Manufacturer Hewlett-Packard
System Model 310-1125y
System Type x64-based PC
System SKU BV694AA#ABA
Processor AMD Athlon(tm) II X2 245e Processor, 2900 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.06, 3/22/2011
SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 2AAC
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.423"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.75 GB
Available Physical Memory 1.21 GB
Total Virtual Memory 5.06 GB
Available Virtual Memory 2.04 GB
Page File Space 1.31 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
1 REPLY 1
08-17-2020 05:32 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
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