IPMMB-FM rom recovery

[triky]

hi,I need to recovery the bios on my pc. its MotherBoard is hp formosa . I would like to know how  can I set its One touch recovery connector ? 

[Malygris1]

Hi @triky,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are looking for how to recover your BIOS. I am happy to assist.

Please see this document: HP Desktop PCs - Recovering the BIOS

If that does not work for you, please provide some more details as to what is happening with your computer, or if you prefer you can try contacting phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

[triky]

hi, Malygris1 thanks for your halp.  I try to explain my problem from the beginning. I have installed windows 10 using the boot disk  microsoft,at the  end of the procedure ,the pc regular  restart but the screen is black and the keybord off . I think that my  mistake was that i I did not use the uefi boot menu because i had windows 7. I just exute the hp  bios recovery procedure without getting results.  iI have also tried to remove ram ,video card ram , and i excute the reset of the  coms jump without getting results. Sorry form my English but i am italian.

[Malygris1 · Accepted solution]

Thank you for the update. Using the partial model information you posted, I found this match:  HP ENVY Phoenix h9-1402el Desktop PC. Please verify whether that is the correct model. If it is, then the support page only shows drivers for Windows 8 and 8.1. It is possible that the drivers you had for Windows 7 were not 100% compatible when you did the upgrade to Windows 10.

If you are just seeing a black screen, then maybe you would be better off starting with this document: HP Desktop PCs - Computer Does Not Start (Windows 10,8). Read through it carefully as it has links to other documents depending on the symptoms you are seeing. Just be sure to select the closest symptom to what you are seeing.

If necessary, please contact phone support. In your case , please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

[triky]

the phone support suggest to replace the matherboard.  I think that the hp efi system have a bug because i installed windows10 with the same disk    to another asus pc with uefi and function properly  

[triky]

Hi 
I have recently changed the motherboard, and I world like to Know how to link it to my pc's no. series through hp site.

Thank you very much for your help.