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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Keyboard mouse not reading-keyboard error
Create an account on the HP Community to personalize your profile and ask a question
04-14-2022 10:57 AM
hi
This type of error may or may not be directly related to the faulty keyboard
so try a functional keyboard
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Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community
Advice for asking the "Very Best Question"
First-Time-Here-Learn-How-to-Post-and-More
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Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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04-16-2022 06:48 AM
Turns out that I fried the USB card because I was using it to charge my dog's shock collar every night is what I was told by the person who I had to take the computer to to have them replace the USB card so that I could use it
04-16-2022 09:19 AM
so no more problems?
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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