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10-11-2020 07:02 AM
Product: slimline p260
At boot, bios displays a screen for about 3 or 4 seconds at the bottom of which is says "keyboard error". Then it says press esc to enter setup below that. But in that 3 or 4 seconds of display I do nothing and it continues to boot properly and everything works fine. How can I eliminate this error. I see many posts in this community and on the internet but they all address people who get the keyboard error screen and then nothing happens. But mine , as I say, just continues on without a problem.. But each bootup displays keyboard error.
1 REPLY 1
10-13-2020 02:03 PM
@rickhow Welcome to HP Community!
I understand that you are getting a keyboard error.
Try updating the computer, this will install the latest updates -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 Install updates using HP Support Assistant
- In the search box, type, and open HP Support Assistant.
- Check for updates.
- If the updates are available, click on install and restart the computer.
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Please update the BIOS and check.
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