cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
New member
1 0 0 0
Message 1 of 2
156
Flag Post
HP Recommended

Manual Reboot after Power Down

‎09-27-2019 07:50 AM - edited ‎09-27-2019 07:51 AM

Product: DESKTOP-Q08JPGJ Paviilion All In One
Operating System: Microsoft Windows 10 (64-bit)

Hi , virtually every time I power-down the PC I have to do a manual reboot . The manual reboot can sometimes take several attempts over a period of time ( unplug , hold power button for 5-10 secs depending on whos instructions  ).

 

When I finally get it to power up most of the time I get a blue message box stating the CMOS Checksum is Invalid .. Is this the cause of the failure to switch on normally . Any ideas on how to fix this issue . Any advice much appreciate , regards Gary 

1 REPLY 1
Highlighted
Level 12
Level 12
6,006 5,992 565 1,264
Message 2 of 2
118
Flag Post
HP Recommended

Manual Reboot after Power Down

‎09-27-2019 04:32 PM

Greetings,

Welcome to the forum.

I am not a HP employee.

 

A checksum error means you may have a possible BIOS data integrity problem.

 

I would try replacing the CR2032 motherboard (MB) battery. This will also reset CMOS.

 

Disassemble the PC. Pull the existing CR2032 MB battery. Let the PC sit for about 15 minutes.

 

Install the new MB battery.

 

Regards

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation