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- HP Community
- Desktops
- Desktop Boot and Lockup
- Microsoft icons not show

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03-17-2019 07:53 AM
On my laptop when I open Microsoft application eg: Settings, M Edge, Sticky notes and more. the icon on the taskbar doesn't show. If you look at it in Search it just comes up with a piece of folded paper.
I have updated every bit of software and it is still the same!
03-18-2019 04:29 PM - edited 03-19-2019 11:56 AM
@Matt89 Welcome to HP Forums!
I have a few steps to help you out:
Step 1. Click on the "Windows" key and type "Powershell".
Step 2. Right click on the Powershell option in the output list and click on "Run as administrator" option from the drop-down menu to launch it with admin privileges.
Step 3. Now copy-paste the following command in the blue Powershell dialogue box:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
The process will take some time to execute the output successfully.
Step 4. After the command line has been executed, trace the following location: C:/Users/name/AppData/Local/ Replace the "name" with your user account name and make sure that your hidden files showing feature are enabled.
Step 5. Now scroll down the list of options and find out the file named "TileDataLayer" and simply delete the folder.
Now move back to the system home screen and check if the icons have re-appeared or not on the taskbar. If you have actuated the steps as exactly as explained then definitely your attempt would be successful.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
03-21-2019 10:30 AM
@Matt89 please exit out of the power shell and try the registry edit I suggested recently as it should help resolve the issue.
I hope this help!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.