-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: My HP shuts down the first time it boots up

Create an account on the HP Community to personalize your profile and ask a question
04-20-2021 06:12 AM
Good afternoon!
As the title suggests, I have an All-in-One HP pc that keeps shutting down the first time it boots up in the morning.
It shuts down specifically when the HP logo shows up on the screen for a few seconds.
The weird thing is; when I restart it, it boots up normally, and I need to know what exactly is the problem here.
05-12-2021 06:21 PM
It might be heat-related.
A "cold" motherboard may have a problem with some of its internal connections.
As the motherboard warms-up, the "intermittent" connection becomes an "OK" connection.
Or, it could be disk-drive that is slow to "spin-up", and announce to the motherboard that it is ready.
Experiment: in the morning, when you power-on, force it to enter SETUP mode. Don't change anything, but just let the computer "warm-up" for a few minutes. Then, exit from SETUP, and let it restart normally. Still get the symptom?