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Farzadh
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My all in one computer is out of warranty and it doesn't work now. How hp can help me and repair it

HP Recommended
hp Pavilion All-in-One

Product No: L9L24AA#ABA

Serial No: [Personal Information Removed]

Issue: My computer doesn't turn on anymore.  I moved in to my new place and when I set it up, it didn't turn on.

I thought it's the transformer or power supply issue, but when I tested the power supply I found out it's the computer itself.

How hp can help me to repair it? what are my options?

 

 

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WAWood
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Message 2 of 2
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HP Recommended

@Farzadh 

To be realistic -- HP only services PCs that are still under warranty.  So, you would have to contact a repair center yourself and see if they are willing to work on your PC -- but it will cost you up front and they are likely to decline to work on it.

 

Since you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If that link does not provide you sufficient information, then use the main HP link:
https://support.hp.com/us-en/contact-hp?openCLC=true

I've found those links to be unreliable if you're using Win10 and the new Edge Browser; so if you are, you need to use something else, like FireFox.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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