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harias
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My computer doesn't start after applying BIOS upgrade F.38

HP Recommended
HP Pavilion Desktop 510-P030
Microsoft Windows 10 (64-bit)

After applying the BIOS Upgrade to F.38 using the HP Assistant to upgrade my computer won't start.  It get a stuck in the HP Logo and ESC does not work to get into the setup. How can I recovery the BIOS to the previous version to get my PC operational again? HP please help.

 

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Lil_Boy_Blue
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Hi

https://support.hp.com/us-en/document/c02693833

 


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics drive(W10 only).)

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

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harias
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Thanks Lil_Boy_Blue,

 

After a night trying to solve this issue I realized that is a "compatibility" issue between my Samsung 860 SSD and the new BIOS version F.38. I tried to rollback the BIOS version to F.37 but it doesn't work. The PC (Desktop) is working now with the original HDD and I'm still trying to have it worjing with the SSD. I've seen a lot of complains about issues with BIOS upgrades (many versions) an SSD disks but no one with a solution. Do you know about this issue?

 

Thank you!

 

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Lil_Boy_Blue
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Prego.

 

Unfortunately not.

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