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04-06-2020 07:15 AM
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I have gone through your Post and would like to help
Have you tried different wall outlets or power cords?
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I Am An HP Employee
04-06-2020 07:47 AM
Yes I have purchased a new oem power supply cord and no change. I have tried a different outlet with no results, I put a different device in the same outlet and it turns on but computer wont. I also unplugged and held the power button down for up to 20 seconds, again no results not even 1 light or sound. Its completely dead.
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