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‎10-13-2019 03:13 PM

HP Recommended

Hey I wanted to know why it’s says boot device not found on my hp computer I’ve already sorted the memory and others and I won’t let me get back into my computer 

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2 REPLIES 2

‎10-13-2019 06:13 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Please provide a specific HP Product number.

 

Your HDD or SSD may have failed.

 

Run HP Diagnostics (Link) to check hardware. HP Hardware diagnostic options vary by HP PC manufacturing dates.

 

You may have to replace the storage device.

 

Regards

 

 

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‎10-14-2019 03:45 AM

HP Recommended

Hi,

Are the HDD(s) being detected in BIOS? Do they pass F2 quick diags? Try changing from Legacy boot to UEFI and/or secure boot. Or the other way around if it's already UEFI.

Is the boot order correct? As in, if you have more than one HDD, is the one with Windows on it selected as the primary hdd in the BIOS boot order?

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